WASHINGTON, D.C. – Consumers should stop using this product, which is being recalled voluntarily, unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Teavana Glass Tea Tumblers
Hazard: The glass tea tumblers can break or shatter unexpectedly, posing laceration and burn hazards.
Remedy: Consumers should immediately stop using the glass tea tumblers and return them to a Teavana store location (except for three stores; Columbia Mall, Columbia, Maryland; Dallas Fort Worth Airport, Arlington, Texas; or Galleria Mall, Fort Lauderdale, Florida) for a free replacement metallic tea tumbler and a complimentary 2 oz. package of Opus Rouge Rooibos Tea. Consumers returning tumblers or glasses sold as part of sets will receive a replacement tumbler and package of tea for each tumbler or glass in that set. Consumers may also mail the tumblers or glasses to Teavana by calling the company and requesting a pre-paid mailer that will be sent at no cost to the consumer for returning the recalled tumblers or glasses. A free replacement metallic tumbler plus the complimentary tea will be sent at no charge upon receipt of the returned tumblers or glasses.
Consumer Contact: Teavana toll-free at (877) 261-1509 from 8 a.m. to 5 p.m. Monday through Friday (or other times to leave a message), or visit the firm’s website at www.Teavana.com, and click on Glass Tumbler Recall for more information.
Photos are available at: http://www.cpsc.gov/en/Recalls/2013/Teavana-Recalls-Glass-Tea-Tumblers/
Units: About 445,000 in the U.S, and 24,850 in Canada
Description: The glass tea tumblers are double-walled beverage glasses. Most models have removable stainless steel tea infuser baskets, removable lids, and ornamental etchings on the inner wall. The tumblers were packaged in color-coordinated cylindrical packages with the SKU number and UPC code found on a sticker on the bottom of the package. Some of the models with a lid were sold as part of a tea gift set. Only one model was sold without a lid or tea infuser basket and was sold in a set of four glasses. The products come in the following model names, SKU/product codes and UPC codes:
MODEL NAME SKU/PRODUCT CODE UPC CODE
Akira Travel RED 14 oz. 30921 600 014 10005650 Clouds Travel CPR 14 oz. 31253 219 014 10006051 Flourish Iced Tea Glasses 12 oz. (sold as set, 4 no-lid glasses) 30123 000 012 10005006 Harmony Glass Double Wall 11 oz. TI-DBL TBUL-350 10004174 Izmir Travel GRN 14 oz. 30922 300 014 10005651 Lotus Travel PUR 14 oz. 31254 500 014 10006052 Rhapsody Glass Double Wall 16 oz. TI-DBL TBUL-500 10004248 Six Dragons Double Wall 11 oz. 10004568 000 011 10004568 Six Dragons Double Wall 16 oz. 10004568 000 016 10004569 Symphony Double Wall 8 oz. ET-TEATUMB 10003652 Tamira Travel BLU 14 oz. 30920 400 014 10005649
TEA SETS: Imperial Blooming Collection Tea Sets with 2 Harmony 11oz.Tumblers 30331 000 000 10004033 Imperial Blooming Collection Tea Sets with 2 Symphony 8 oz. Tumblers ET BLOOMGIFT 10003651
Incidents/Injuries: Teavana has received approximately 302 reports of the glass breaking or shattering, including six reports of lacerations and burns when the tumblers broke during use. Injuries include cut fingers and legs and burned toes.
Importer: Teavana Corporation, of Atlanta, GA Manufacturers: Shaanxi Cathay Import and Export Corporation, Anhui Fuguang Industrial Co., Ltd., and Hong Tai Yang Glass Product Co., of China Manufactured in: China